Fletcher Jones Motorcars Mercedes-Benz Service Center, in Newport Beach CA

Great service! This is our fourth car over the years. We live in Orange County and love your service.

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This was honestly the BEST car buying experience of my life (and I get new cars every 3 years...sometimes sooner). Rick is exceptional at what he does and makes the process so easy and seamless, if you blink you will miss it! With the car business (like many, many others) being in such a chaotic state with supply chain "issues", I was braced for anything going into this purchase. One phone call to Rick with the details of my trade in and a picture of the car I wanted and he was back to me within the hour ...

We love our new car! Beyond our expectations. Alex was great and made the whole experience seem so easy. Excellent service from the moment we walked in the door. So grateful!

The car buying experience here is superlative. Alex Lividas is terrifically good at what he does and is a super nice guy to boot. There is clearly a culture of excellence at this dealership, from top to bottom.

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Exceptional services! Alex and the team has done a marvelous job. Thanks for everyone's tremendous help!

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Everything I like about buying a new vehicle - fair price, efficient and quick process, and treated with respect. Thank you to the Gulo brothers for a great experience.

Everything flowed beautifully in the entire transaction. Everybody was very professional. I would definitely have handle future transactions.

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Exceptional customer service started as soon as I pulled up in front of Fletcher Jones motorcars lot, until I left in my purchased vehicle. (Mercedes GLE-450). Ashley, Shadi, and Chris were simply amazing. Everyone throughout this dealership were extremely polite and informative.

Easiest car buying experience ever! I was in and out in less than an hour. They worked with me over the phone so all I had to do was done in and sign. They went over the car thoroughly to make sure I knew all features, called me the next day to follow up, and took care of every little detail. Truly exceptional!

This is my third car from Fletcher Jones Mercedes. Nael Issa always facilitate the process and make my experience always excellent. His professional approach and honesty are the key point to keep me coming back to this place. He introduced me the top management and made me feel as part of the family. Thank You Nael

My daughter and I saw a used car online, decided to drive in and the whole experience was EXCELLENT! Pon our sales rep was super... hospitable and made the whole process enjoyable. Brian in finance was terrific as well. Overall I would absolutely recommend Fletcher Jones. Top notch service.

Everyone at the dealership was so helpful and friendly. It was truly a fantastic experience

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Nick was a total gem. Buying a car has never been so easy! Truly appreciate his high class service and fun attitude. Thank you Nick!

This is the fourth car we have purchased from Fletcher Jones, Newport Beach, and each time they exceed our expectations. The process was streamlined, the entire staff was informed, and went above and beyond to make sure we were comfortable with our new car. Mercedes Benz truly sell themselves, but having the opportunity to be taken care of like we are the only customers in the dealership, is definitely a luxury that will keep us coming back.

I am so happy for second time from salesperson he was helpful and finance manager and the gentleman explain us all future.I recommend all my friends to visit the dealership.

Thomas Carnevale did his usual excellent, professional and compassionate job in finding a vehicle for me and making the purchasing experience a good one!

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The team at FJ really gave us a superb experience from the moment we contacted through email to when we drove away with our new car. Thank you Andrew, Jacob, Tom and Sammy

The service was very good, very patient and made me feel at home. For my next car, I'll be looking at a Mercedes.

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Amazing experience, can't believe we got our 1st one. Our consultant Steve Howard was so accommodating and he humbly answered all our queries and worries. Financial adviser and specialist are kind too . We are enjoying our new vehicle !

Ray helped my daughter get her dream car and secure a wonderful deal. He took his thorough time to make sure we were 109% satisfied