Sales: (949) 718-3000 |
Service: (949) 718-3200
Sales:
|Service:
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Fletcher Jones Motorcars.
A representative is available to assist you by phone at (949) 718-3200, chat or text.
We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services Monday-Thursday. Certain exclusions apply. Call us for more details.
Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.
You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.
Premium luxury vehicles are tuned to deliver maximum performance and exceptional handling. To maintain this high level of performance, and to ensure your luxury vehicle will last for years to come, you’ll need the expertise of Mercedes-Benz certified service.The professional team at our Newport Beach service center can manage all your Mercedes-Benz maintenance and Mercedes-Benz auto repairs needs – all while using genuine OEM parts. Explore our services, and then bring your vehicle in for Mercedes-Benz service in Orange County!
Meet Our Team
One visit to our Newport Beach service center and the Fletcher Jones service difference becomes clear. Conveniently located near Huntington Beach, we have over 100 service bays ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Costa Mesa faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Airport Shuttle Service
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge & Outdoor Patio
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Starbucks Coffee & Bottled Water
Workstations & Complimentary Hi-Speed WiFi
Children’s Center w/ Nintendo Wii
Communicate via text, email or phone w/ your service advisor
At our Mercedes-Benz service department, Irvine drivers can find access to a number of Mercedes-Benz auto repairs and maintenance tasks. Whether you need a major engine overhaul or something as simple as a spark plug replacement, our certified technicians can manage any task. Our list of Mercedes-Benz maintenance and repairs include:
First time buying a car. We got the Porsche macan S. Great Excellent service! Thank you so much Tito! Will be back in the future for my next car !
This is the third car I've bought from this dealership, 6th MB overall, and I gotta say I won't be buying from any other dealership! Love FJ and the great service they give!
Marvin always take care good of me for the last 10years, this is my 5th cars from him, he is very patient. Very happy with his service.
Literally the best experience! Quick and great customer service. I knew what I wanted and Charlotte helped me get that! Love this place
There was Engine oil leakeage in few diffenent places, they were able to fix it. They were able to verify the reported problem and able to fix without any issues.
Fletcher Jones of Fremont far exceeded my expectations for the Service B inspection on my 2019 Mercedes CLA 250. They offered me a generous discount included with a very reasonable price that other Mercedes Benz dealerships would've me charge extortionately. I saved an astonishing $200 during a pandemic of economic and social unrest for a much-needed service. To add dapper to a truly customer-centric experience. Fletcher Jones Motors of Fremont serviced my vehicle with a speedy turnaround time (less than 2 hours) and the loaner process was quick with mute paperwork. Most highly recommended.
I would like to thank Payam for his exceptional 5-star service, from the moment I was still sitting in my car all the way through completion of the service and windshield repair. Absolutely outstanding.
For over a decade, Ive always been a satisfied customer. Good job you guys at Fletcher Motors
They do yearly service within 2 hours plus car cleaning. They even change my key battery! Amazing
Ron Reyes provided exceptional customer service! I took my car for servicing it was a smooth transaction. He assured that I had to rent a car and was on top of everything.
Marvin was fantastic. The vehicle I came to view was in process of being purchased, but that turned out to be a blessing. Marvin got me a better vehicle and stayed where I wanted to payment wise. So appreciate his help!
Ron is the best service advisor I ever had. been going to him for over 5 years now.
thank you Ron!!
I had my car aligned. The whole experience including picking up a loaner went off like clockwork.
This past Saturday I decided I wanted to trade in my BMW X3 since the value wasn't worth keeping anymore. I initially wanted to special order a AMG GLC 43 SUV and used my company's benefits site to locate a dealer near me that accepted my company's fleet discounts. I was immediately contacted by multiple Mercedes dealerships within my area, but it was Sebastian from Fletcher Jones Motorcars of Fremont who essentially made me want to check out the Fremont location. I initially missed his call but he had followed up with a text as well as an ...
Mia was very entertaining, personable, and professional. I went there with the intention of test driving a car; however, after interacting with Mia and others from the sales department, I purchased a vehicle from the showroom and drove it home that very day. The Finance manager made sure we were safe sanitizing before us sitting down and throughout the process. He was professional and personable, making us laugh as we signed the documents. There is another Mercedes dealer closer to my home, but Fletcher Jones is My home dealership.
Marvin was gracious and extremely welcoming. It was my first time in a Mercedes dealership and I walked out with a car! I would recommend this dealership to MYSELF in the future; I will be coming back to buy another vehicle soon.
We worked with Neil (amazing salesperson!) at Fletcher Jones to purchase our new vehicle. This was our first SUV purchase and with all the deals due to covid-19, we were torn between a number of manufacturers and models. Neil spent a lot of time getting to know what features were most important to us and weighing pros and cons. His honesty, experience, and patience helped us find the right vehicle and deal and we've been extremely happy with our new GLB!
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Sales: (949) 718-3000
Call Now3300 Jamboree Road • Newport Beach, CA 92660
Get DirectionsOpen Today! Sales: Thu 9am-8pm
