Sales: (949) 718-3000 |
Service: (949) 718-3200
Sales:
|Service:
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Fletcher Jones Motorcars.
A representative is available to assist you by phone at (949) 718-3200, chat or text.
We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services Monday-Thursday. Certain exclusions apply. Call us for more details.
Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.
You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.
Premium luxury vehicles are tuned to deliver maximum performance and exceptional handling. To maintain this high level of performance, and to ensure your luxury vehicle will last for years to come, you’ll need the expertise of Mercedes-Benz certified service.The professional team at our Newport Beach service center can manage all your Mercedes-Benz maintenance and Mercedes-Benz auto repairs needs – all while using genuine OEM parts. Explore our services, and then bring your vehicle in for Mercedes-Benz service in Orange County!
Meet Our Team
One visit to our Newport Beach service center and the Fletcher Jones service difference becomes clear. Conveniently located near Huntington Beach, we have over 100 service bays ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Costa Mesa faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge & Outdoor Patio
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Starbucks Coffee & Bottled Water
Workstations & Complimentary Hi-Speed WiFi
Children’s Center w/ Nintendo Wii
Communicate via text, email or phone w/ your service advisor
At our Mercedes-Benz service department, Irvine drivers can find access to a number of Mercedes-Benz auto repairs and maintenance tasks. Whether you need a major engine overhaul or something as simple as a spark plug replacement, our certified technicians can manage any task. Our list of Mercedes-Benz maintenance and repairs include:
Excellent overall service - pick up, drop off, service, addressing specific requests, well adapted to covid social distancing practices as well.
Thank you Ron (service), Kim (valet), valet pick-up/drop-off staff.
Joe is your guy if you want to get things done right. It will take persistence but will work out in the end. Car drives like new. The wash was not as good with windshield, tire and interior stains.
I leased a Mercedes from Fletcher Jones in Fremont...Could not be happier with the smooth process from beginning to end.
I was looking for a larger SUV than my ML/GLE for ski trips and found one that met my needs at the Fremont MBenz dealership on line so I emailed to set up an appointment.
We really enjoy our sales experience with Gabriel.
First class service! Great ambiance.
It's hard to know where to go for service, are we supposed to go in the garage and hope tobbe noticed? Thenppicking up my car, where's the sign that says "pick up" or "cashier", I went into the lobby looking lost. Little did I know that I should go to the same office as the loaner area... Very confusing.
Great car buying experience. Tito was an exceptional car salesman!
The staff and general manager were very professional and pleasant. The experience was very exceptional. Will recommend my family and friends to the dealership anytime
Great service. Very convenient and exceptional during the current pandemic. Very professional and great customer service.
Ricky was able to show us multiple options on the vehicle we wanted. I am very satisfied with the negotiating with this location. This is the best location among Bay Area.
As usual, taking my car in for a maintenance or anything else that requires service, was an ease for customers. Especially very busy ones, such as myself.
I have been a loyal Mercedes service customer at another dealership but decided to try Fletcher Jones for my latest service just to see if the experience was any different. My service advisor, Ron Reyes, hit a grand slam homerun - exceeded my expectations! Super friendly, kept me up to date, the tire prices were competitive to the tirerack.com, a great car wash, etc. I will definitely be back and will refer my friends. Thanks Fletcher Jones and thanks RON!!!
Mia, Sang and Robert were great. This is my fourth Mercedes from this dealership and they treat me like family. The facility is covid safe and everyone wears masks with lots of hand sanitizer, even the pens are marked clean in a plastic bag with my own sanitizer.
This is my first time custom building my car and I will keep this practice moving forward. Mia was so helpful with the options and making sure i had everything i need!
Ron was amazing and made certain our.car was taken care of in a timely manner. He coordinated everything with State Farm claims. Thanks Ron
Moe Firoz was truly exceptional with his customer service from start to finish. Going the extra mile and keeping me informed at all times with updates on the Service. Great Ambassador for Mercedes
Thank you Moe
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Sales: (949) 718-3000
Call Now3300 Jamboree Road • Newport Beach, CA 92660
Get DirectionsOpen Today! Sales: 9am-8pm
