Mercedes-Benz Service Center
Fletcher Jones Motorcars, the Nation’s #1 Service Center in Newport Beach serving Southern California is your #1 Service Destination. Utilizing the latest technology in Mercedes-Benz equipment along with our Elite team of Master Certified Technicians, we strive for perfection when it comes to exceptional guest experience and unparalleled service. With the most competitive pricing and exclusive amenities, we are your premier service center for all of your car repair and servicing needs. From an A or B service*, repairs on your transmission, brake pad replacement, an alignment to ensure your safety or perhaps just a pampering of your Mercedes-Benz with a complete detail! Rest assured your Mercedes-Benz is being cared for while you are driving away in our complimentary Mercedes-Benz loaner or perhaps waiting in our lovely lounge enjoying a Starbucks refreshment.
Understanding that your Mercedes-Benz is a masterpiece, we utilize Genuine Mercedes-Benz parts followed by a 12 month unlimited mileage warranty to provide you with complete reassurance and peace of mind.
Our goal is 100% guest satisfaction and for your peace of mind, we conduct a complimentary 32-point inspection of your vehicle to ensure we advise you of any safety items that may need attention, such as your tires. Did you know that we have a tire center to fulfill all your tire needs? In addition, to a tire price match guarantee?
These are just a few of the services we offer. Please stay connected with us to learn about our service clinics and social events!
| Fletcher Jones Motorcars | Independent Shop | |
| 24hr. Roadside Assistance & Free Towing | ||
| Guaranteed Repairs (Minimum 1 Year) | ||
| Mercedes-Benz Master Technicians | ||
| Genuine Mercedes-Benz Parts | ||
| Carry All Major Tire Brands | ||
| Complimentary Car Wash | ||
| Complimentary Loan Car | ||
| Paintless Dent Removal | ||
| Headlight Restoration | ||
| Shuttle Service |
Express Checkout
To enhance your overall Service experience, Fletcher Jones Motorcars is thrilled to announce our Service Express Checkout!
In addition to the ability of directly texting your Service Advisor for any questions and updates, here are a few more advantages of our express checkout:
- Avoid lines when picking up your vehicle
- Review your payment in the comfort of your own home/office
- Pay online before picking up your vehicle to expedite your checkout process
It’s simple…
- CONTACT: Provide your Service Advisor with your current cell phone number and email address.
- PAYMENT: When your services are completed, you will receive a link via text for online payment to expedite your checkout process.
- PICK UP: Text “PICKUP” 45 minutes prior to your arrival and we will have your vehicle staged and ready for you.
Driven to Excellence!
