Sales: (949) 718-3000 |
Service: (949) 718-3200
Sales:
|Service:
During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Fletcher Jones Motorcars.
A representative is available to assist you by phone at (949) 718-3200, chat or text.
We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services during this time. Certain exclusions apply. Call us for details to review!
Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.
You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.
One visit to our Newport Beach service center and the Fletcher Jones service difference becomes clear. Conveniently located in the heart of Orange County, we have over 100 service bays ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Costa Mesa faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge & Outdoor Patio
Complimentary Shuttle Service
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Starbucks Coffee & Bottled Water
Workstations & Complimentary Hi-Speed WiFi
Children’s Center w/ Nintendo Wii
Communicate via text, email or phone w/ your service advisor
At our Mercedes-Benz service department, Irvine drivers can find access to a number of Mercedes-Benz auto repairs and maintenance tasks. Whether you need a major engine overhaul or something as simple as a spark plug replacement, our certified technicians can manage any task. Our list of Mercedes-Benz maintenance and repairs include:
Merc Benz was waving 5 payments on Lease so I just called MBFremot to find out details they were ready to help me with next car, I had already fixed my mind to buy GLB as my next car since it was in the News. On looking at the car and test driving I loved it, no difference in driving experience between my original C300 and this GLB250 but I love the interior and the upgrades to the interior for more or less the same cost. Also the optional 3rd row is good for big family ( I did not want it ...
Exceptional service delivered in a safe environment. The staff are friendly and helpful from the smooth reception right through to returning your car on time.
I got a email telling me that they have the passenger Air bag's in to fix the defective one. I called and made a appointment with Ron my service adviser and brought my car in and it was the same day and they also do a inspection to check and see if anything else needed attention. All was well with my car and I brought it home the same day.
My service manager greeted me when I arrived, lead me to where I was to wait, and took me to my car, when it was ready. Very happy with the service!
Joe is very helpful and efficient. And very knowledgeable. He is familiar with all our vehicle’s history and we don’t need spend time to explain.
Excellent service. My only complaint is the scheduling. Due to Shelter-In-Place, I scheduled my vehicle to be picked up from home. But the person came pick up at a wrong time. They don't honor the schedule. I was in middle of online meeting. As a result, 10 people in the conference was interrupted and had to stop in middle to wait for me to finish the pick up. It was an embarrass moment!
We have worked w Ron Reyes before, he is very competent. Everyone very nice. Will continue to bring car in. The loaner car helps a lot.
Excellent service as always. Payam and his team always go above and beyond to help us and make it an exceptional experience. Thank you Payam
Fletcher Jones Motorcars of Fremont provides a good Service and they take care of their customers. I wouldn't mind recommending my friends to this dealership if someones looking for a Mercedes
Joe Defreitas Is the best , went above and beyond to help me as a new G wagon owner! 5 stars , best if I can give more
Always professional, timely, and friendly. Service is top notch! It’s nice to get thorough explanations, patience, and a willingness to always do the right thing from a Dealer Service Dept. Working with Joe is smooth and I appreciate his prompt replies as well as attention to detail.
Fletcher Jones of Fremont far exceeded my expectations for the Service B inspection on my 2019 Mercedes CLA 250. They offered me a generous discount included with a very reasonable price that Mercedes Benz dealerships would've me charge extortionately. I saved an astonishing $200 during a pandemic of economic and social unrest for a much-needed service. To add dapper to a truly customer-centric experience. Fletcher Jones Motors of Fremont serviced my vehicle with a speedy turnaround time (less than 2 hours) and the loaner process was quick with mute paperwork. Most highly recommended.
Fletcher Jones of Fremont far exceeded my expectations for the Service B inspection on my 2019 Mercedes CLA 250. They offered me a generous discount included with a very reasonable price that Mercedes Benz dealerships would've me charge extortionately. I saved an astonishing $200 during a pandemic of economic and social unrest for a much-needed service. To add dapper to a truly customer-centric experience. Fletcher Jones Motors of Fremont serviced my vehicle with a speedy turnaround time (less than 2 hours) and the loaner process was quick with mute paperwork. Most highly recommended.
From response back to meeting on site at the dealership it was a great experience. Obviously bought the car the same day. Great experience from beginning to end. I will definitely recommend this place to my inner circle and will be back there again myself.
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Sales: (949) 718-3000
Call Now3300 Jamboree Road • Newport Beach, CA 92660
Get DirectionsOpen Today! Sales: Tue 9am-8pm
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