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Sales: Call sales Phone Number(949) 718-3000 Service: Call service Phone Number(949) 718-3200

Mercedes-Benz Service

with Fletcher Jones Motorcars

 

To meet your Essential Servicing needs, Fletcher Jones Motorcars remains open while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.

Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.

For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask if you are not fully vaccinated as per the CDC guidelines.

A representative is available to assist you by phone at (949) 718-3200, chat or text.

You Choose How To Service With Us

Service Now, Pay Later

The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.

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No Contact Service Drop-Off

Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.

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Online Payment Options

You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.

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Authorized Mercedes-Benz Service Center

 

Premium luxury vehicles are tuned to deliver maximum performance and exceptional handling. To maintain this high level of performance, and to ensure your luxury vehicle will last for years to come, you’ll need the expertise of Mercedes-Benz certified service.The professional team at our Newport Beach service center can manage all your Mercedes-Benz maintenance and Mercedes-Benz auto repairs needs – all while using genuine OEM parts. Explore our services, and then bring your vehicle in for Mercedes-Benz service in Orange County!
 
Meet Our Team

 

Quality Both You & Your Mercedes-Benz Deserve

Tire Center

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Pre-Paid Maintenance

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Benefits of Choosing Fletcher Jones Service

One visit to our Newport Beach service center and the Fletcher Jones service difference becomes clear. Conveniently located near Huntington Beach, we have over 100 service bays ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Costa Mesa faster, as well as enjoy a bevy of benefits like:

Complimentary Mercedes-Benz Loaner Vehicle

Saturday Service Hours

Full Service Café w/ fresh local food & drinks

Indoor Guest Lounge & Outdoor Patio

Express Checkout – Review and pay your bill on your phone prior to pick-up

Complimentary Car Wash

After Hours Vehicle Service Drop Off

Complimentary Starbucks Coffee & Bottled Water

Workstations & Complimentary Hi-Speed WiFi

Children’s Center w/ Nintendo Wii

Communicate via text, email or phone w/ your service advisor

 

Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about the Fletcher Jones service benefits or to schedule your next Mercedes-Benz service appointment!

 

 

 

 

Mercedes-Benz Services & Auto Repairs

At our Mercedes-Benz service department, Irvine drivers can find access to a number of Mercedes-Benz auto repairs and maintenance tasks. Whether you need a major engine overhaul or something as simple as a spark plug replacement, our certified technicians can manage any task. Our list of Mercedes-Benz maintenance and repairs include:

Better yet, you can enjoy money-saving service specials and convenient service scheduling. To schedule a reservation with our Mercedes-Benz service center, serving Newport Beach, Costa Mesa, and beyond, call (949) 718-3200 or schedule your service reservation online today.

*Services and pricing for Service A/Service B may vary due to your driving habits, mileage, and local environment conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle’s year and model.

 

 

 

Why Service your Mercedes-Benz in Orange County?

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DealerRater Jan 26, 2022

Great service! This is our fourth car over the years. We live in Orange County and love your service.

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Cars Jan 26, 2022

This was honestly the BEST car buying experience of my life (and I get new cars every 3 years...sometimes sooner). Rick is exceptional at what he does and makes the process so easy and seamless, if you blink you will miss it! With the car business (like many, many others) being in such a chaotic state with supply chain "issues", I was braced for anything going into this purchase. One phone call to Rick with the details of my trade in and a picture of the car I wanted and he was back to me within the hour ...

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Cars Jan 26, 2022

We love our new car! Beyond our expectations. Alex was great and made the whole experience seem so easy. Excellent service from the moment we walked in the door. So grateful!

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DealerRater Jan 26, 2022

The car buying experience here is superlative. Alex Lividas is terrifically good at what he does and is a super nice guy to boot. There is clearly a culture of excellence at this dealership, from top to bottom.

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DealerRater Jan 26, 2022

Exceptional services! Alex and the team has done a marvelous job. Thanks for everyone's tremendous help!

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Cars Jan 25, 2022

Everything I like about buying a new vehicle - fair price, efficient and quick process, and treated with respect. Thank you to the Gulo brothers for a great experience.

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DealerRater Jan 25, 2022

Everything flowed beautifully in the entire transaction. Everybody was very professional. I would definitely have handle future transactions.

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Cars Jan 24, 2022

Exceptional customer service started as soon as I pulled up in front of Fletcher Jones motorcars lot, until I left in my purchased vehicle. (Mercedes GLE-450). Ashley, Shadi, and Chris were simply amazing. Everyone throughout this dealership were extremely polite and informative.

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Cars Jan 23, 2022

Easiest car buying experience ever! I was in and out in less than an hour. They worked with me over the phone so all I had to do was done in and sign. They went over the car thoroughly to make sure I knew all features, called me the next day to follow up, and took care of every little detail. Truly exceptional!

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Cars Jan 22, 2022

This is my third car from Fletcher Jones Mercedes. Nael Issa always facilitate the process and make my experience always excellent. His professional approach and honesty are the key point to keep me coming back to this place. He introduced me the top management and made me feel as part of the family. Thank You Nael

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Cars Jan 19, 2022

My daughter and I saw a used car online, decided to drive in and the whole experience was EXCELLENT! Pon our sales rep was super... hospitable and made the whole process enjoyable. Brian in finance was terrific as well. Overall I would absolutely recommend Fletcher Jones. Top notch service.

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DealerRater Jan 19, 2022

Everyone at the dealership was so helpful and friendly. It was truly a fantastic experience

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Cars Jan 18, 2022

Nick was a total gem. Buying a car has never been so easy! Truly appreciate his high class service and fun attitude. Thank you Nick!

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Cars Jan 18, 2022

This is the fourth car we have purchased from Fletcher Jones, Newport Beach, and each time they exceed our expectations. The process was streamlined, the entire staff was informed, and went above and beyond to make sure we were comfortable with our new car. Mercedes Benz truly sell themselves, but having the opportunity to be taken care of like we are the only customers in the dealership, is definitely a luxury that will keep us coming back.

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Cars Jan 18, 2022

I am so happy for second time from salesperson he was helpful and finance manager and the gentleman explain us all future.I recommend all my friends to visit the dealership.

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DealerRater Jan 18, 2022

Thomas Carnevale did his usual excellent, professional and compassionate job in finding a vehicle for me and making the purchasing experience a good one!

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Cars Jan 17, 2022

The team at FJ really gave us a superb experience from the moment we contacted through email to when we drove away with our new car. Thank you Andrew, Jacob, Tom and Sammy

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DealerRater Jan 17, 2022

The service was very good, very patient and made me feel at home. For my next car, I'll be looking at a Mercedes.

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Cars Jan 15, 2022

Amazing experience, can't believe we got our 1st one. Our consultant Steve Howard was so accommodating and he humbly answered all our queries and worries. Financial adviser and specialist are kind too . We are enjoying our new vehicle !

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Cars Jan 15, 2022

Ray helped my daughter get her dream car and secure a wonderful deal. He took his thorough time to make sure we were 109% satisfied


 

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Sales (949) 718-3000 Service (949) 718-3200
3300 Jamboree Road
Newport Beach, CA 92660
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Fletcher Jones Motorcars 33.6533108, -117.8653064.