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Fletcher Jones Motorcars Mercedes-Benz Service Center, in Newport Beach CA
with Fletcher Jones Motorcars
To meet your Essential Servicing needs, Fletcher Jones Motorcars remains open while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask if you are not fully vaccinated as per the CDC guidelines.
A representative is available to assist you by phone at (949) 718-3200, chat or text.
You Choose How To Service With Us
Pick-Up & Delivery Service
We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services Monday-Thursday. Certain exclusions apply. Call us for more details.
Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.
You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.
Premium luxury vehicles are tuned to deliver maximum performance and exceptional handling. To maintain this high level of performance, and to ensure your luxury vehicle will last for years to come, you’ll need the expertise of Mercedes-Benz certified service.The professional team at our Newport Beach service center can manage all your Mercedes-Benz maintenance and Mercedes-Benz auto repairs needs – all while using genuine OEM parts. Explore our services, and then bring your vehicle in for Mercedes-Benz service in Orange County!
One visit to our Newport Beach service center and the Fletcher Jones service difference becomes clear. Conveniently located near Huntington Beach, we have over 100 service bays ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Costa Mesa faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge & Outdoor Patio
Express Checkout – Review and pay your bill on your phone prior to pick-up
Communicate via text, email or phone w/ your service advisor
Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about the Fletcher Jones service benefits or to schedule your next Mercedes-Benz service appointment!
At our Mercedes-Benz service department, Irvine drivers can find access to a number of Mercedes-Benz auto repairs and maintenance tasks. Whether you need a major engine overhaul or something as simple as a spark plug replacement, our certified technicians can manage any task. Our list of Mercedes-Benz maintenance and repairs include:
Better yet, you can enjoy money-saving service specials and convenient service scheduling. To schedule a reservation with our Mercedes-Benz service center, serving Newport Beach, Costa Mesa, and beyond, call (949) 718-3200 or schedule your service reservation online today.
*Services and pricing for Service A/Service B may vary due to your driving habits, mileage, and local environment conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle’s year and model.
Pon is very thoughtful and detail to go through our buy out lease end car procedures. He is enthusiastic and cheerful at all times.
Jun 17, 2021
Tony Irvani was superb in his handling of my service B, after MANY, MANY years with Dan Schmidt. In addition to servicing my vehicle, I also purchased 4 very expensive tires ($2,000 Pirelli P Zeros). While driving home from the dealership, I noticed my vehicle was slightly shimmering from the new tires (likely to improper weight balance). Not what I would expect from the dealership and after spending $2,000 on tires. If not corrected by slight wear I will return the car to have the tires adjusted.
Jun 17, 2021
I came in for a Safety Recall. Check in was within 5 minutes of my appointment. The staff was very helpful and pleasant. My Service Advisor, Joanna Companioni was extremely helpful and informative the entire time.
Jun 17, 2021
Thank you again for your professional service. My compliments go out to Ruben Soltero for keeping me posted, his professional and polite attitude and made we feel comfortable. I appreciate that the car was done in one day. Thank you again.
Jun 17, 2021
The best dealership/service department experience you will ever have. I cannot say enough good things about them. I highly recommend Fletcher Jones!
Jun 17, 2021
Tonii is avery appreciated service representative.
Jun 17, 2021
Third car from FJ and one of the reasons besides loving my car, the FJ experience....always tops in customer satisfaction....the best service.
Jun 16, 2021
Outstanding service each and every time
I have never had a problem with my experience
Here at Flethcher Jones
Sales and service has always been exceptional
I came by without an appointment to see about fixing our rear view mirror which had come loose. Mike Asher was able to work me in, and got it repaired by the next day. I was so happy that I was able to get such prompt courteous service, AND a loaner car as well. He and the team were so accommodating and I thanked them
Everyone in the service department was courteous and helpful. Customer service at its best!
Jun 15, 2021
Omg, Fletcher Jones is a class act, we talking professional, delivering was on point, paper work was a breeze, the car was more beautiful then I seen on line, they definitely live up to being the dopest dealership in Cali
Jun 13, 2021
I was in and out of the dealership very quickly. Appointment made, problem assessed, loaner car ready. Returned loaner in 48 hours. Car ready. Quickly out of dealership.