Sales: (949) 718-3000 |
Service: (949) 718-3200
Sales:
|Service:
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Fletcher Jones Motorcars.
A representative is available to assist you by phone at (949) 718-3200, chat or text.
Owning a Mercedes-Benz means never having to settle for anything less than the best so you can rest assured knowing that the quality and craftsmanship we put into making your vehicle is the same as what we put into our parts.
Looking for the best deal on Mercedes-Benz genuine parts? Shop our current offers on parts for your Mercedes-Benz and allow our team of qualified technicians help you find exactly what you’re looking for
Learn more about the benefits of ordering wholesale parts with Fletcher Jones Motorcars. Such as our Parts Inventory which is the largest in the country, Genuine Mercedes-Benz Parts, and much more!
The distinctiveness of a Mercedes-Benz vehicle begins with the quality of its Mercedes-Benz parts and accessories. Every component is artfully designed and promises superior performance, reliability, and longevity. Aftermarket parts won’t do your Mercedes-Benz justice; they simply aren’t strong enough to accommodate its advanced engine, transmission, brake system, etc. for long periods. They also don’t offer the same level of fit of the genuine parts you can find at our Mercedes-Benz parts center, which have been fabricated to precisely fit your vehicle instead of appeal to mass-market options. That’s why we recommend nothing but OEM parts to our customers for all their services, repairs, and enhancements!
Perhaps best of all, each part in our inventory is backed by a Parts Limited Warranty, doubling the peace of mind you can only get from buying Mercedes-Benz original parts. The Mercedes-Benz Parts Limited Warranty includes the protections of:
Don’t forget to check out our parts specials as well as our Mercedes-AMG® accessories before submitting an order!
Need to change your Mercedes-Benz key battery or replace the key altogether? Only you or someone you authorize will be able to order a replacement key for your Mercedes-Benz. To provide you or your representative with a replacement key, we require proof of identity and vehicle ownership with original documents. Here’s what we need.
The current state registration for the vehicle.
A current driver’s license, identity card, or passport
The current state registration for the vehicle.
A current driver’s license, identity card, or passport.
Signed and dated authorization from the vehicle’s owner.
Activating Your Key
After we receive the appropriate documentation, we’ll need to synchronize the new key with your car. We can’t program your new key remotely, whether you live nearby in Orange County, or further away in Laguna Beach. Programming a key fob requires that the vehicle be in the same vicinity as the key fob. Contact our Mercedes-Benz Parts Center with questions about Mercedes-Benz key fob replacement cost and more!
Excellent overall service - pick up, drop off, service, addressing specific requests, well adapted to covid social distancing practices as well.
Thank you Ron (service), Kim (valet), valet pick-up/drop-off staff.
Joe is your guy if you want to get things done right. It will take persistence but will work out in the end. Car drives like new. The wash was not as good with windshield, tire and interior stains.
I leased a Mercedes from Fletcher Jones in Fremont...Could not be happier with the smooth process from beginning to end.
I was looking for a larger SUV than my ML/GLE for ski trips and found one that met my needs at the Fremont MBenz dealership on line so I emailed to set up an appointment.
We really enjoy our sales experience with Gabriel.
First class service! Great ambiance.
It's hard to know where to go for service, are we supposed to go in the garage and hope tobbe noticed? Thenppicking up my car, where's the sign that says "pick up" or "cashier", I went into the lobby looking lost. Little did I know that I should go to the same office as the loaner area... Very confusing.
Great car buying experience. Tito was an exceptional car salesman!
The staff and general manager were very professional and pleasant. The experience was very exceptional. Will recommend my family and friends to the dealership anytime
Great service. Very convenient and exceptional during the current pandemic. Very professional and great customer service.
Ricky was able to show us multiple options on the vehicle we wanted. I am very satisfied with the negotiating with this location. This is the best location among Bay Area.
As usual, taking my car in for a maintenance or anything else that requires service, was an ease for customers. Especially very busy ones, such as myself.
I have been a loyal Mercedes service customer at another dealership but decided to try Fletcher Jones for my latest service just to see if the experience was any different. My service advisor, Ron Reyes, hit a grand slam homerun - exceeded my expectations! Super friendly, kept me up to date, the tire prices were competitive to the tirerack.com, a great car wash, etc. I will definitely be back and will refer my friends. Thanks Fletcher Jones and thanks RON!!!
Mia, Sang and Robert were great. This is my fourth Mercedes from this dealership and they treat me like family. The facility is covid safe and everyone wears masks with lots of hand sanitizer, even the pens are marked clean in a plastic bag with my own sanitizer.
This is my first time custom building my car and I will keep this practice moving forward. Mia was so helpful with the options and making sure i had everything i need!
Ron was amazing and made certain our.car was taken care of in a timely manner. He coordinated everything with State Farm claims. Thanks Ron
Moe Firoz was truly exceptional with his customer service from start to finish. Going the extra mile and keeping me informed at all times with updates on the Service. Great Ambassador for Mercedes
Thank you Moe
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Sales: (949) 718-3000
Call Now3300 Jamboree Road • Newport Beach, CA 92660
Get DirectionsOpen Today! Sales: 9am-8pm
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