Sales: (949) 718-3000 |
Service: (949) 718-3200
Sales:
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As the Nation’s #1 Mercedes-Benz Center in New Car Sales we pride ourselves in our drive to provide each and every guest with a World Class Experience. We understand that we will not be judged by the # of cars we sell however, by the # of Loyal Guest that continue the journey with us.
Your Feedback has helped us achieve and maintain our #1 status for 19 consecutive years, Thank you!
Write A Review!
As the Nation’s #1 Mercedes-Benz Dealer we pride ourselves in our drive to provide each and every guest with a World Class Experience. We understand that we will not be judged by the # of cars we sell however, by the # of Loyal Guest that continue the journey with us.
Your Feedback has helped us achieve and maintain our #1 status for 17 consecutive years, Thank you!
Ray Schroeder has been our Service Advisor since my wife and I bought our first Mercedes from Fletcher Jones almost a decade ago.He is extremely knowledgeable and dedicated to provide the best service possible. He goes above and beyond the call of duty, when needed. Ray is very courteous and pleasant to deal with. He is extremely responsive and provides timely updates on the progress of the job. He always check that the work done meets our expectations and our satisfaction. In just a few words, he is a true assets for FJM and his customers. Michel K.
Hello, and thank you Derby Derbyshire for the First Class Service or should I say Five Star Service on my E class. It's always a pleasure to bring my car into you for routine maintenance and service. Thanks for working on my car all these years!
I have been using Fletcher Jones for over 25 years and I must say the main reason (other than I love Mercedes Benz) is my Service Manager, Ray Shroeder. He is fantastic. He always answers when I call and arranges for me to get a rental car. He is always on time, keeps me informed and has all the paperwork and car ready for pick up when I arrive. He notices the small details and I have often showed up to have the batteries replaced in my keys or air filled in my tires and he takes care of it in ...
Love taking my cars to Fletcher Jones for service. Always taken great care of. Ray Schroeder sees to that. Everything always done right. Very quick and professional.
We always get our cars serviced at Fletcher Jones. Our service advisor is Derby. He always takes great care of our all of our cars.
This is the only place I will take my Benz to be serviced simply because Jon Derbyshire always takes care of my needs. 5 stars for him and how her treats me when I come in. Thank you
As always, everyone in the process of having my car serviced was courteous, helpful and very pleasant. The employees go above and beyond to ensure great customer service.
Phil Rotar in sales made my buying experience trouble free and Ricardo's technical knowledge was very helpful. Ruben Soltero was very professional and expedited my vehicle, great service advisor. thank you, Mark A.
The Tommy Tran Team with Kevin Sierra are "Amazing Salesmen", very polite and very professional. I have purchased four Mercedes from Fletcher Jones and the experience gets better every single time. I contacted Tommy by text, he was out of the office so he put me in touch with Kevin Sierra and he was absolutely a pleasure to deal with. Five Star treatment !!!!
I brought my SUV for service because of their new year promotion. They are offering over $100 off for the A-service. Service Advisor Rodrigo Lavin is very knowledgeable and helpful. Not a lot of people on a Thursday morning.
A massive dealership with outstanding customer service. Conveniently located in Newport Beach. All the staffs are very friendly and professional. They have a lot of nice Benz on their lot as well. Definitely will come back in the future for another car.
excellent customer service 10/10 A+ a a a a a a a a a a a a a a a a a a a
I can't say enough James Sullivan and his team! I have leased or purchased 4 cars from him now and each time has been a pleasant experience... they always are there to help and give impeccable service!
It's the only Mercedes dealer I would ever go to!
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Sales: (949) 718-3000
Call Now3300 Jamboree Road • Newport Beach, CA 92660
Get DirectionsOpen Today! Sales: Fri 9am-9pm
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