Close button

Contact Us

Sales: (949) 718-3000 Service: (949) 718-3200
Fletcher Jones Motorcars

reviews

Write A Review!

Google
Cars logo
Yelp

 
 

As the Nation’s #1 Mercedes-Benz Dealer we pride ourselves in our drive to provide each and every guest with a World Class Experience. We understand that we will not be judged by the # of cars we sell however, by the # of Loyal Guest that continue the journey with us.

Your Feedback has helped us achieve and maintain our #1 status for 21 consecutive years, Thank you!

 
Five Star Dealer

Cars logo
Cars Jul 8, 2020

Took my car for routine maintenance and mentioned that I'd like to purchase some touch up paint. I had a ding on my door from someone's door hitting mine and leaving a noticeable white spot. The service advisor told me they could touch it up for me without a charge. It looked so much better and I even asked if they could touch up a couple more small spots on my hood which they did. I really appreciate the extra effort to make me happy. Also, I was given a free rental car to use while my car was serviced. ...

Read at Cars

Yelp logo
Yelp Jul 8, 2020

Issa is an amazing salesperson, he's super relaxed and not too pushy. He's open to all questions and concerns and I was very pleased with amazing customer service. I was in and out within 3 hours with my new car. Thank you Issa!

Read at Yelp

Yelp logo
Yelp Jul 8, 2020

Wonderful experience ! JB Siribandan, my salesman was fantastic, he made the whole process fun and fast. If you can go and ask for him!

Read at Yelp

DealerRater logo
DealerRater Jul 8, 2020

Have purchased many vehicles over the years from many dealerships. We will only purchase from Fletcher Jones moving forward. Tommy, Kevin and Team were fantastic throughout the process. My wife was 9 months pregnant at the time and Kevin did an excellent job getting us quickly through the purchase process. 5 Star!!!!

Read at DealerRater

Cars logo
Cars Jul 7, 2020

It was a pleasure bringing my car in to Fletcher Jones for Service A. Stephanie Hurstrom is my service advisor and she is excellent - efficient, professional and helpful. Everything went very smoothly, my car was ready quickly and also the rental car service was excellent.

Read at Cars

Cars logo
Cars Jul 7, 2020

Was in for a maintenance check up only since going on a road trip. Great job. Katelyn is super.

Read at Cars

Cars logo
Cars Jul 7, 2020

Fletcher Jones is never short of the best. From start to finish, every step of the way there is top notch, speedy, and professional. Incredible staff and seamless procedures all around. Even the loaner service there makes you feel valued. I have never had any issues and dont know anyone who has. Thank you for everything!

Read at Cars

Yelp logo
Yelp Jul 7, 2020

Went in for my B service and was placed with Leslie Lorenson. She has been our service advisor for at least 8 years. Leslie makes us feel like family and we certainly recognize her as one of our own. She made the extra services that were needed on my 2012 C300 "seemingly painless" and explained in detail the ramifications. We truly appreciate Leslie and look forward to our service visits. Leslie makes Fletcher Jones a trustworthy, enjoyable business establishment.

Read at Yelp

Cars logo
Cars Jul 6, 2020

Took my car in for 30,000 service. I'm always treated with the utmost care from Tony and the others. Its always a pleasure to see them and feel that I'm in the best of hands.

Read at Cars

Yelp logo
Yelp Jul 6, 2020

I was on the market for vehicle for a month or two and I had a grueling experience at another luxury dealership. I luckily had the fortune of speaking with Anthony Caruso at Fletcher Jones Mercedes-Benz. There was NO lies or pushiness toward my sale. All my questions and concerns were answered properly. I was given options and great feedback on my decision by Anthony.I saw the car of my dreams and they worked with me to get everything registered over in Las Vegas and didn't leave me high and dry for any step during the buying and ...

Read at Yelp

Google logo
Google Jul 6, 2020

Visited this dealership this afternoon looking to trade in my 2019 Audi A7 for a new Mercedes Benz lease, and the experience was close to perfect. The sales professional I was working with, Phil Rotar, was extremely professional and I can say one of the most genuine and caring salesman I've ever worked with. I typically purchase two new cars a year, and I can say even though the numbers didn't quite work out to where I was trying to be on the new Mercedes Lease, I truly left feeling bad I did not purchase from him (yet). I write this ...

Read at Google

Yelp logo
Yelp Jul 5, 2020

Amazing service at Fletcher Jones! Anthony Caruso was professional and handled every issue I had with patience and understanding. His precise attention to detail and desire to provide me a car equipped with the safety components needed, just added to the positive experience. Anthony wasn't just trying to sell me anything, he really took the time out to provide me all that I was asking and looking for in a car and I'm grateful for that. My hubby is grateful too!! Thanks Anthony, you rock!! ~Mishon Thomas~ ~Happy Customer~

Read at Yelp

Yelp logo
Yelp Jul 5, 2020

Last week my lease came to an end. I was faced with the decision of which car to get for my next lease. This seemed daunting at first, but the guys at Fletcher Jones were an incredible help in facilitating my decision.I was looking at Mercedes for a while. I stopped by a couple of Mercedes dealerships, got quotes, asked questions, and drove cars. I even visited other car dealerships and did the same.Nowhere, and I mean nowhere gave me as much attention and information as Fletcher Jones. These guys were incredibly helpful and knowledgeable. In addition, they ...

Read at Yelp

Cars logo
Cars Jul 5, 2020

People always ask me why I drive 2 hours from Palm Springs to Fletcher Jones in Newport Beach ( where I purchased my Mercedes ) to have my car serviced. And its because of the excellent and professional service that I experience every time I visit. Thanks again to Joanna (Service Rep) and the entire service department for their assistance. It is very much appreciated. Sincerely, Dr. Z. Dena

Read at Cars

Yelp logo
Yelp Jul 4, 2020

Come and see Tommy Tran and Kevin for a great deal. They gave me the best deal and great customer service

Read at Yelp

Saved
Saved Vehicles

SAVED VEHICLES

You don't have any saved vehicles!

Look for this link on your favorites:

Save

Once you've saved some vehicles, you can view them here at any time.

Contact
Contact Us

Sales: (949) 718-3000

Call Now

3300 Jamboree Road • Newport Beach, CA 92660

Get Directions

Service & Parts Department:

Service & Parts: (949) 718-3200

Call Now

Today's Hours:

Open Today! Sales: Sat 9am-8pm

If you like a new or used vehicle shown on our site and would like to see how it handles, schedule a test drive below. One of our salespeople will contact you shortly to confirm the time and date.
  • Please choose a time range above
  • This field is for validation purposes and should be left unchanged.
Fletcher Jones Motorcars 33.6533108, -117.8653064.