As the Nation’s #1 Mercedes-Benz Center in New Car Sales we pride ourselves in our drive to provide each and every guest with a World Class Experience. We understand that we will not be judged by the # of cars we sell however, by the # of Loyal Guest that continue the journey with us.
Your Feedback has helped us achieve and maintain our #1 status for 22 consecutive years, Thank you!
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As the Nation’s #1 Mercedes-Benz Dealer we pride ourselves in our drive to provide each and every guest with a World Class Experience. We understand that we will not be judged by the # of cars we sell however, by the # of Loyal Guest that continue the journey with us.
Your Feedback has helped us achieve and maintain our #1 status for 22 consecutive years, Thank you!
Steve Bates has provided exceptional service over all the years he maintained our Car in top conditions with appropriate service recommendations. We wish him the best in his new position.
Everyone who helped me were extremely courteous and professional and serviced my car in a very timely manner. The facility was very organized and all involved were exceptionally helpful. It was a great experience!
Outstanding experience AJ took the time to explain the necessary and the optional services we needed on this 6 year old MBZ. I wouldn’t take my car anywhere else.
Our service tech Toni Arvani is very efficient and pleasant, he makes the drop off and pick up smooth, thank you Toni! 😊
The service at Fletcher Jones was outstanding - timely, great communication, rapid check in and checkout process and clean and fixed car at the end of it.
Stephanie, my service advisor, has always been great. But, I also have to include the technician(s). The work they do on my car far exceeds service done by other dealerships. Because of the fantastic work being done here at FJ Mercedes-Benz, they have earned my loyalty.
Phil Rotar and Team Sullivan are great on the sales side. Miguel takes great care in service. Just about everyone we met at the dealership is friendly and helpful. Great team!
Service advisor provided exceptional assistance dealing with third-party extended warranty company attempting to avoid paying for covered repairs by making ridiculous excuses why they did not have to take responsibility.
Katelyn Truong is an asset to your company! Been dealing with her since 2017! Always pleasant and goes above and beyond! Also James Sullivan was who I dealt with when I got my car! It was the best experience ever! I leased the car and drove into work and gave notice to retiree!
I know I will always get good service from Stephanie--and honest answers to my questions. I time my service appointments around any vacations she has planned because I want her to be the one in charge of my car. Thanks, Stephanie!
Randy Lemus provided exceptional service as always! His attentiveness is always appreciated. The service video walk around of my vehicle was a great touch.
The person who came to help was on time, professional and very helpfulI. I was happy with his help
Ruben Soltero in Service was a huge comfort in assisting my cars electrical issues with the alternate battery.
Leslie Lorenson is amazing. Sje knew exactly what was needed and got the work completed in record time. Overall just a great experience. The service was beyond exceptional and professional.
The customer service was exceptional, to the point professional and thorough, from arriving to departing all facets were top notch
