Fletcher Jones Motorcars Preferred Owner Benefits
the fj difference
preferred owner benefits
To make life easier, when you visit our Service Center with an appointment, you’ll receive a complimentary Mercedes-Benz Courtesy Vehicle. Contact a Service Coordinator to make the necessary arrangements.
Four-Year Benefits: $1,600, based on 4x service appointments per year @ $100 each.
During high-volume circumstances, non-Mercedes-Benz courtesy vehicles will be available.
John Wayne Airport (Orange County)
Address: 2172 South East Bristol St, Newport Beach, CA 92660
Hours of Operation: Monday through Saturday 5:00 a.m. – 9:00 p.m. & Sunday 6:00 a.m. – 9:00 p.m. For additional information, please contact (949) 718-5300.
Make your reservation today!
Ontario International Airport:
Address: 3787 East Guasti Rd, Ontario, CA 91761
Hours of operation: Closed Please contact (909) 212-8400 to learn more
We are excited to announce the soft opening of our Preferred Owners Car Wash by appointment beginning on June 1, 2021 during the following hours: Tuesday-Friday 9am-2pm, Saturday 8am-12pm, Sunday-Monday Closed
All reservations will be available weekly by online appointment only. Preferred Owners sticker validation will be verified at the time of your appointment. Please start your reservation here.
Our Patio Lounge provides Preferred Owners with a relaxed outdoor setting to bask in the sun and fresh air.
Preferred Owners are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, snack or lunch and our Fletcher Jones complimentary bottled water. Our Lounge also features a business center with high speed WIFI for your browsing needs. Sit back and relax while catching up on the news, sports or weather on our array of flat screen TVs.
Adjacent to our Guest Lounge is a secure Children’s Activity Center, where children can entertain themselves with a variety of toys and games, while remaining in your full view.
To ensure your Mercedes-Benz keeps running smoothly in the long road ahead, we check for the following:
- Engine compartment fluid levels
- Inspect condition of belts, coolant hoses, radiator, and motor mounts
- Under vehicle on lift such as fluid leaks, exhaust system, tire condition, suspension, and brake pads
- Exterior features like windshield washer & wipers, mirrors, and lights
- Interior features such as horn, seat belts, windows, climate control, gauges, and much more
Tires are a critical component of your vehicle’s active safety system and your Mercedes-Benz was designed with specific tire requirements to help ensure your vehicle maintains its safety, performance, and handling qualities. At Fletcher Jones Motorcars, we provide you with a complimentary visual tire inspection performed by certified technicians who know your Mercedes-Benz inside and out.
If you would like to drop off your vehicle for service after hours, simply fill out the provided envelope in our Night Drop box, seal your keys, and slip the envelope in the designated area through our secured door. We’ll take care of the rest! A service reservation is recommended, but not required.
We love your Furry Friends and therefore, we have created a Pet Friendly area which presents an opportunity for your canine companion to enjoy a drink of water and a treat on us.
For your convenience, we offer a complimentary shuttle to take you to nearby destinations or your home or workplace while your Mercedes-Benz is in for service.
We have complimentary charging stations available for your Mercedes-Benz hybrid.