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Sales: Call sales Phone Number(949) 718-3000 Service: Call service Phone Number(949) 718-3200

Mercedes-Benz Service for Westminster Drivers

 

To meet your Essential Servicing needs, Fletcher Jones Motorcars remains open for Westminster drivers while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.

Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.

For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask if you are not fully vaccinated as per the CDC guidelines.

A representative is available to assist you by phone at (949) 718-3200, chat or text.

You Choose How To Service With Us

Pick-Up & Delivery Service

We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services Monday-Thursday. Certain exclusions apply. Call us for more details.

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No Contact Service Drop-Off

Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.

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Online Payment Options

You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.

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Benefits of Choosing Fletcher Jones Service

One visit to our Newport Beach service center and the Fletcher Jones service difference becomes clear. We have over 100 service bays ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Westminster faster, as well as enjoy a bevy of benefits like:

Complimentary Mercedes-Benz Loaner Vehicle

Saturday Service Hours

Full Service Café w/ fresh local food & drinks

Indoor Guest Lounge & Outdoor Patio

Express Checkout – Review and pay your bill on your phone prior to pick-up

Complimentary Car Wash w/ Every Service

After Hours Vehicle Service Drop Off

Complimentary Starbucks Coffee & Bottled Water

Workstations & Complimentary Hi-Speed WiFi

Children’s Center w/ Nintendo Wii

Communicate via text, email or phone w/ your service advisor

 

Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about the Fletcher Jones service benefits or to schedule your next Mercedes-Benz service appointment!

 

 

 

Why Service your Mercedes-Benz at Fletcher Jones Motorcars?

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DealerRater Sep 23, 2021

Leslie in the service department was awesome as always! Service and loaner were flawless. I

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Cars Sep 21, 2021

I've been a customer since 1999 and still no complaints.

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DealerRater Sep 21, 2021

Everyone is so helpful. They want to make sure your comfortable while waiting. They were accommodating to loan me a car because it was going to be a few days.

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Cars Sep 20, 2021

My loaner car came with a low tire pressure light on and a low windshield washer fluid light on. Pain clearing these each time I started the car.

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Cars Sep 19, 2021

Fletcher Jones has a very detailed Service department that is very helpful and courteous.

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DealerRater Sep 19, 2021

Randy my service advisor was again absolutely exceptional in handling my service needs and really goes out of his way continuously to make things right.

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Cars Sep 18, 2021

Katelyn Troung is the best Customer Service Rep in Newport Beach.

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DealerRater Sep 18, 2021

Great customer service! Truly the best or nothing dealership, clean efficient and happy employees who understand customer expectations! Fletcher Jones is the standard of professionalism! Sancarlos Martinez

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DealerRater Sep 18, 2021

Randy Lemus - My Service Advisor always takes great care of me and my car. Ask for Randy, you won't be disappointed.

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Cars Sep 18, 2021

Randy Lemus is my service advisor and I feel he has my best interests in mind. He knows cars and provides great insight about repairs and service. I have a 13 year old vehicle so service is important but I dont have lots of money to spend, so smart repair choices are critical. You must have an advisor you trust. So far he has been the only one I trust. Its been 10 years of FJ service for me. If I could purchase a new or previously owned, I would.

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Cars Sep 17, 2021

Best Mercedes Benz dealership with best trained service advisors who will assist you on a VIP & Personal basis

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Cars Sep 17, 2021

Steven Kim, thanks for your excellent service

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DealerRater Sep 17, 2021

Good service. To the point on getting the car taken care of to get me back on the road.

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DealerRater Sep 17, 2021

working with Joey for the purchase of my wife's new Mercedes. We found the car we wanted.

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Cars Sep 16, 2021

The process of having my car service here was awesome! They get me in and out with the loaner in no time. I got to drive a nice clean Mercedes for the day. So smart of them because my next car might be the SUV since I got to test drive it for a whole day. I will always bring my car here for service. Everyone here is super nice, and professional. Thank you for a very nice pleasant experience!

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Cars Sep 16, 2021

Ive worked with AJ 3 times now. My wife and I have leased two cars so far from Fletcher Jones. Every time, AJ has been great. He is fast, friendly, sincere, quick with a joke, and always very kind and practical. I really enjoy working with him, and with the dealership overall. AJ always takes care of us, and I look forward to working with him in the future for years to come.

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Cars Sep 15, 2021

Gerald Corona is the best!!!

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Cars Sep 15, 2021

Thank you for the excellent service provided by Rob Draper as service advisor. He explained every service that needed and was performed on my GLE 350 2016. He was very helpful.

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Cars Sep 15, 2021

The service department and my service manager as well as Uttam and Mike mcmullen did an excellent job scheduling and making sure the safety of my car was up-to-date. The car came back in mint condition and this was truly a wonderful experience. Thank you very much

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Cars Sep 14, 2021

Alex Kniazuk is an extremely polite, friendly and knowledgeable specialist providing his service with professionalism and care - You have very valuable employees in Alex He represents Fletcher Jones as the best ambassador any establishment wish to have.


 

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Sales (949) 718-3000 Service (949) 718-3200
3300 Jamboree Road
Newport Beach, CA 92660
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Fletcher Jones Motorcars 33.6533108, -117.8653064.