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Mercedes-Benz Service for Foothill Ranch Drivers

 

To meet your Essential Servicing needs, Fletcher Jones Motorcars remains open while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.

Please be reassured that our team members are providing protection of the interior of your vehicles all with proper sanitation.

A representative is available to assist you by phone at (949) 718-3200, chat or text.

You Choose How To Service With Us

Service Now, Pay Later

The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.

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No Contact Service Drop-Off

Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.

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Online Payment Options

You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.

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Benefits of Choosing Fletcher Jones Service

One visit to our Newport Beach service center and the Fletcher Jones service difference becomes clear. We have over 100 service bays ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Foothill Ranch faster, as well as enjoy a bevy of benefits like:

Complimentary Mercedes-Benz Loaner Vehicle

Saturday Service Hours

Full Service Café w/ fresh local food & drinks

Indoor Guest Lounge & Outdoor Patio

Express Checkout – Review and pay your bill on your phone prior to pick-up

Complimentary Car Wash w/ Every Service

After Hours Vehicle Service Drop Off

Complimentary Starbucks Coffee & Bottled Water

Workstations & Complimentary Hi-Speed WiFi

Children’s Center w/ Nintendo Wii

Communicate via text, email or phone w/ your service advisor

 

Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about the Fletcher Jones service benefits or to schedule your next Mercedes-Benz service appointment!

 

 

 

Why Service your Mercedes-Benz at Fletcher Jones Motorcars?

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DealerRater Jun 4, 2024

Professionalism. This word encapsulates why I drive past at least two other MB dealers to go there. That's saying alot in this town, right?

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DealerRater May 20, 2024

Excellent customer care. Honest and upfront pricing- all options explained. I worked with Michael Wester who was wonderful. He worked with me on my trade in and got me a smoking deal on a new EQB. Highly recommend Mike and Fletcher Jones Dealership.

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DealerRater May 17, 2024

I was greeted by Paul Gulo, General Manager At Fletcher Jones As well as his business associates, and within 10 minutes of me choosing a vehicle, I was test driving, Eight 2024 Mercedes GLE 450 it was a no hassle sale it literally took one hour before I was literally driving away in my new vehicle. Also ped Edro, was very knowledgeable in demonstrating me all the features that my new vehicle has. The great service and attention to detail that I received from everyone at Fletcher Jones truly demonstrated how much they value their customers. I have purchased vehicles from other dealerships ...

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DealerRater Apr 28, 2024

I just purchased a G-Wagon from Mike and his team, and I couldn’t be more satisfied with the experience. This is the third vehicle we’ve purchased through Mike, and every time, his attention to detail and the team’s dedication are truly impressive. Mike and his team consistently go above and beyond, ensuring that every part of the purchase process is seamless and exceeds expectations. Their professionalism and thoroughness are commendable. If you’re looking for a straightforward and pleasant car buying experience, I highly recommend reaching out to Mike and his team. They never fail to deliver ...

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DealerRater Apr 2, 2024

"I've been a loyal customer of Fletcher for several years, having purchased 5 or 6 cars through Daniel. His dedication has truly made car-buying a pleasure. Just last week, I bought a new C-Class for my daughter and a new G-63 for my wife, and the process was incredibly easy. Understanding my busy schedule as a local business owner, I simply sent Daniel an email outlining our needs, and his teammate Chris took care of everything, from finding the cars to preparing all the paperwork. Walking in and out was seamless. In today's world, exceptional customer service like this ...

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DealerRater Mar 31, 2024

Scott Ribble was a great sales consultant. He was informative, responsive and listened. We really appreciated working with Scott to find the car we wanted. The sales process was smooth snd met our needs. Landed the perfect car for us. Highly recommend Scott Ribble at Fletcher Jones.

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DealerRater Mar 18, 2024

As always, it is nice to see Joanna whenever I have a scheduled maintenance visit and I enjoy our short conversation every time. However, I must add that I not only benefit from her immense technical knowledge but also appreciate greatly her kind personality, care, attention to details, and professionalism. You have very valuable employee in Joanna, she represents Fletcher Jones Motorcars Newport Beach as the best ambassador any establishment wishes to have. My congratulations to Ms. Companioni for providing “Service Excellence” and also to Fletcher Jones for selecting team members so wisely.

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DealerRater Mar 15, 2024

We were there for EQE and Mr. Alejandro Colon and his sister helped us very well. Thank you

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DealerRater Mar 7, 2024

I can't speak highly enough about my service advisor, Joanna Companioni. Her level of service is truly exceptional. Joanna consistently keeps me well-informed about the status of my vehicle, creating an atmosphere that makes me feel genuinely welcome. What sets her apart is the extra mile she goes – Joanna personally delivered my paperwork to me in the waiting area. This kind of personalized attention is what sets Mercedes-Benz apart for me, making me a loyal customer. Joanna's dedication and professionalism are a testament to the outstanding experience I consistently enjoy, reaffirming my preference to only choose Mercedes-Benz for ...

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DealerRater Feb 26, 2024

Alejandro was very professional provided a smooth and easy transaction. I drove from Porter Ranch to pick up my car in less than an hour. All the paperwork were completed ahead of time. I would definitely refer to Mercedes Fletcher Jones.

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DealerRater Feb 19, 2024

Everybody there was so nice and very helpful. I would definitely buy another car from fletcher Jones motorcar

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DealerRater Jan 27, 2024

I have been a customer for over 23 years at FJ and their service has always been great. I have had only 2 service advisors in hte past 23 years, Jon Derbyshire for the first 22 years and Leslie Lorenson for the past year. Professional, courteous and responsive are the words I would use to describe them - thanks, appreciate it

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DealerRater Jan 26, 2024

My wife and I have been customers for over 25 years. Each experience has been pleasant and enjoyable. We would never purchase anywhere else.

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Fletcher Jones Motorcars 33.6533108, -117.8653064.