Service

Service Hotline
(949) 718-3200

Service Hours

Mon - Fri: 7am - 7pm
Saturday: 8am - 1pm

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Our goal is to achieve your complete satisfaction by providing the most convenient, efficient and pleasurable service you've ever experienced. To achieve this high level of excellence, we depend on thoroughly trained, factory-certified technicians. We use genuine Mercedes-Benz parts and state-of-the-art tools and equipment.

 

 
The No Waiting You’ve Been Waiting For!
 
Since your time is valuable, these words will be music to your ears.  We think you will be thrilled with the latest volley of changes in our never-ending quest to streamline all aspects of Client Service at Fletcher Jones Motorcars.
 
We’d like to welcome Larry Lewis as our new Fixed Operations Director.  Larry has an extensive Mercedes-Benz Service and Parts background and his knowledge and expertise are highly regarded throughout the industry.  He comes to us via Mercedes-Benz of Riverside and House of Imports where he was General Manager and Fixed Operations Director.  In short, Larry is all about Service, Quality and Efficiency.  He is a significant addition to our Team.
 
We have also brought in a brand new Valet Manager, along with an entirely new team, to greet you out front and quickly guide you to your destination.
 
Also consider: our 600+ car Auxiliary Storage Center, our Armstrong Vehicle Preparation Center in Irvine (where over 300 cars are processed weekly), and our newly christened Airport Shuttle Hub (just around the corner on Bristol).
 
What all this means is the street out in front of us (Bayview Way) has now become a wide open, football field sized staging area for everything Fletcher Jones!