REVIEWSAT Fletcher Jones Motorcars

 
 
As the Nation’s #1 Mercedes-Benz Dealer we pride ourselves in our drive to provide each and every guest with a World Class Experience. We understand that we will not be judged by the # of cars we sell however, by the # of Loyal Guest that continue the journey with us.

Your Feedback has helped us achieve and maintain our #1 status for 17 consecutive years, Thank you!

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DealerRater Feb 4, 2016
 

Was told upon getting a smog check from a new place that the car needed immediate work. Was given 2 business cards of the smog persons friend down the street. Who knows? Took the car in to FJ to double check. Something was wearing out....not emergency but since I am on freeways much of the time Read More...

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Facebook Feb 4, 2016
 

Team Livadas are my people! Never will I go to anyone else for my car buying experience! Thanks for the Bday email! Thanks Alex Livadas

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Edmunds Feb 4, 2016
 

Thomas Carnevale - WOW - We cannot say enough about the professional manner in which Thomas interacts with his clients. He is knowledgeable, a wonderful listener, caring and does everything he can to insure that the customer feels like they are a winner. Andrea & I are definitely winners as a result of our relationship with Thomas. Bottom line: relationships and trust is what drives successful relationships.

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Google Feb 3, 2016
 

Best experience every. Great team Daniel and Tom you guys rock!

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Google Feb 3, 2016
 

Great experience. Atticus Firey was a great help! His top notch customer service and communication was very instrumental in getting me into the car we wanted. Glad to begin our relationship with him and Fletcher Jones Motorcars.

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Yelp Feb 2, 2016
 

I've always worked with Katelyn Truong and she's very responsive and makes an effort to give you updates on the status of your car. I love their servi...

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Cars Feb 1, 2016
 

My husband bought out first Mercedes about this time last year and has been very pleased. However, this was my FIRST exposure to Fletcher-Jones. I was most pleased and as a result, walked away with a gr8t car. We only stopped in to LOOK at a vehicle my husband picked out. Turned out I didn't like the car's visibility so I tried on another model. Then I did a test drive; I was sold. We hadn't planned to buy anything that day so we hadn't driven our trade in vehicle. THEY CAME AND GOT IT! I was really impressed with that. Looking forward to a long lasting happy relationship. I highly recommend F-J and in particular, Alex Livadas and Lorelle Bertollini. We really hit it off and, as a side note, I appreciated her input on the Iphone 6Plus case. Yes, a very favorable relationship.

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Yelp Feb 1, 2016
 

Wow!  I have bought many cars in my lifetime and I have written reviews aplenty for many things... even a horrible experience with a used car dealers...

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Yelp Jan 31, 2016
 

You have to assume when walking into an industry leading dealership that you will be greeted by everyone and your experience will be nothing short of ...

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Google Jan 31, 2016
 

Joseph Williams in the Collision Center was terrific. Returned my calls promptly, kept me informed of the status of the repairs, and was exceptionally helpful in dealing with the insurance company. The repair was performed flawlessly.

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Yelp Jan 30, 2016
 

There are plenty of places to go and buy a car. There is only one that I personally choose to go to time and again...Fletcher Jones. It starts with sa...

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Cars Jan 29, 2016
 

I had an excellent experience Jan. 27-28, 2016 in getting the Schedule B service done on my car. When I arrived on Jan. 27th, the porters met me and then I saw Service Advisor Stephanie Hurstrom. I had a list of general questions/reminders for her regarding service and explained to her a little concern I had over my air conditioning and transmission. Stephanie willingly answered my questions and explained what would be happening with my car and assured me my air conditioning and transmission concerns would be addressed by the technicians. I then went to the gift shop and Tony Bacchus helped me in purchasing a trunk organizer. One of the porters was gracious enough to install a new battery for me in my spare remote key. I got a cup of coffee and was given a loaner car and went on home. The afternoon of Jan. 27th Stephanie called me and explained the status of my service, that I would need a new battery, and that my air conditioning and transmission and tires were okay. I agreed to purchase the new battery and thanked her for taking the time to explain everything to me. I kept the loaner overnight and returned the morning of Jan. 28th. When I returned the morning of Jan. 28th, my loaner car was promptly checked in and I proceeded to Stephanie Hurstrom's office to thank her and then went to service cashier Ana Pinedo. Ana was most gracious in taking my payment because I paid with 3 VISA gift cards that had to first be activated and then we could proceed with the transaction. Ana was most patient with me in this process. In summary, I was very pleased with my service experience and I am very happy with my car.

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Cars Jan 29, 2016
 

Stephanie has always taken good care of me and looks out for my interests before her own. I know I can trust her with the feedback she provides me which is comforting. If you need a Service Advisor, she is the one you must have!

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DealerRater Jan 29, 2016
 

Eric Gastineau is the BEST! This is the second Mercedes that I have purchased through him. I would not deal with anyone else. He's very patient in spending a great deal of time with me explaining the technology and always answers his cellphone when called! Fletcher Jones must keep him!

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Google Jan 29, 2016
 

From start to finish your staff was professional and courteous they met the needs for my visit in a timely manner. Thanks Flecther Jones

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800-417-5660

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3300 Jamboree Road • Newport Beach, CA 92660

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Open Today! Sales: 10am-8pm

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Fletcher Jones Motorcars

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3300 Jamboree Road Newport Beach, CA
Phone: http://maps.google.com/?q=3300%20Jamboree%20Road%2C%20Newport%20Beach%2C%20CA%2092660

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Phone: 800-417-5731

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Phone: 800-417-5660

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Phone: 800-417-5731

33.6533108 -117.8653064
[schema type="organization" orgtype="LocalBusiness" url="www.fjmercedes.com" name="Fletcher Jones Motorcars" description="" street="3300 Jamboree Road" city="Newport Beach" state="CA" postalcode="92660" country="United States" email="changeme@gmail.com" phone="" ]
Fletcher Jones Motorcars
Fletcher Jones Motorcars
3300 Jamboree Road
Newport Beach, CA, 92660 United States
Fletcher Jones Motorcars 33.6533108, -117.8653064.